guitarfactory.net / Repair Enquiry v2

Please be aware when you submit your repair enquiry below, that over the holiday season we are running on reduced staff, due to annual leave and public holidays.

We cannot book in new repairs or accept any repairs brought into the store over this period. It may be some time into the New Year before we can reply to you.

Sincere thanks for your understanding. Meanwhile, please feel free to submit your request, with the above in mind.

Personal Details

Full Name

Email

Phone

Location

Service/Repair Details

Providing accurate details below helps us give you faster and more tailored responses.

We use two workshops offering different services - Instore & Luthier work. In short, instore work is faster & simpler. A luthier does big jobs that take particular time & care.

Workshop (If not sure, select "In-store")

In-store

Luthier

Have you used our repair services before?

Yes

No

Were the item(s) purchased from Gladesville Guitar Factory?

Yes

Some

Elsewhere

Are the item(s) under warranty?

Yes

Some

No

Instrument Manufacturer (Make)

Instrument Model

Year

Serial number

Service/Repair Details

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